Terms of Use and Privacy Policy

Owner
This website is operated by CLN Pty Ltd (ABN 54 634 419 041) (“CLN”, “we”, “us”, “our”).

Contact
Email: info@cln.com.au
Address: PO Box 286 Balwyn Victoria, 3103, Victoria, Australia

Last updated
9 November 2025

1. Terms of use

1.1 Acceptance

By using this website, you agree to these Terms of use. If you do not agree, do not use the site.

1.2 Website use

You must:

  • use the site lawfully

  • not disrupt or harm the site or its security

  • not copy or reuse content for commercial purposes without our written consent.

1.3 Intellectual property

All content is owned by CLN or our licensors and is protected by the Copyright Act 1968 (Cth). You may view the site for personal or internal business use only.

1.4 Third-party links

Links to other sites are provided for convenience. We do not endorse or control those sites and are not responsible for their content.

1.5 Disclaimer

The site is provided “as is”. Information is general in nature. We make no guarantee it is accurate, complete or current.

1.6 Liability

To the maximum extent permitted by law, we are not liable for any indirect or consequential loss arising from use of the site. Our total aggregate liability for any claim related to the site is capped at AUD $100.

1.7 Changes

We may change these Terms at any time by updating this page. Your continued use means you accept the changes.

1.8 Governing law

These Terms are governed by the laws of Victoria, Australia. You submit to the non-exclusive jurisdiction of the courts of Victoria.

2. Privacy policy

2.1 Our approach

We handle personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

2.2 What we collect

We may collect:

  • contact details you provide, such as name, email, phone, role and organisation

  • messages or enquiries you send us

  • usage data, such as IP address, device, browser, pages viewed and time on site

  • cookies and similar technologies for functionality and analytics

  • payment or billing details if you purchase a service from us.

2.3 How we collect it

We collect information:

  • directly from you when you submit a form, email us or otherwise contact us

  • automatically through cookies and analytics when you use the site

  • from service providers that support our website or marketing.

2.4 Why we collect it

We use personal information to:

  • respond to enquiries and provide our services

  • operate, maintain and improve the site

  • send updates or marketing where you have opted in (you can opt out at any time)

  • meet our legal and compliance obligations.

2.5 Disclosure to others

We may disclose personal information to:

  • service providers who host, support or analyse our site or communications

  • professional advisers and insurers

  • authorities where required by law.
    Some providers may be overseas. We take reasonable steps to ensure appropriate safeguards are in place.

2.6 Cookies

We use cookies for site functionality and analytics. You can block cookies in your browser settings, but parts of the site may not work as intended.

2.7 Security

We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure.

2.8 Retention

We keep personal information only for as long as needed for the purposes above or as required by law. Then we delete or de-identify it.

2.9 Access and correction

You can request access to, or correction of, your personal information by contacting us. We may ask for identification and, where lawful, charge a reasonable fee for access.

2.10 Complaints

If you have a privacy complaint, contact us using the details above. We will respond within a reasonable time. If you are not satisfied, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.

2.11 Changes to this policy

We may update this Privacy policy at any time by posting the new version on this page.